Who we are
Health Treat Lab is a family health clinic offering testing and treatment services. This policy explains how we handle personal information collected through healthtreatlab.com, our forms, our clinic and our communications.
Information we collect
We may collect the following information when you contact us, request an appointment or subscribe to our newsletter:
- Your name, email address and phone number
- Appointment preferences and the services you are interested in
- Messages and feedback you send us
- Basic technical data such as browser type and pages visited
How we use your information
We use your information to answer enquiries, arrange and confirm appointments, send newsletters you have asked for, improve our website and services, and meet our legal duties. We never sell your personal information.
Health and test information
Health details and test results are treated as strictly confidential and handled in line with applicable health privacy laws. Please avoid sending detailed medical information or results through website forms; our team will collect it securely during your visit.
Sharing your information
We only share information with trusted providers who help us run our services, such as appointment, laboratory and email systems, and only when they agree to protect it. We may also share information when the law requires it.
Keeping data safe
We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access, and we keep it only as long as needed.
Your rights
You may ask to see, correct or delete the personal information we hold about you, and you can unsubscribe from our newsletter at any time using the link in our emails or our Unsubscribe page.
Cookies
Our website may use cookies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.